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Module 10:  Managing Personal Mood

Skills to consistently maintain access to all the skills and techniques by keeping energy, enthusiasm, passion and belief at a high level.

  Candidates will understand and have basic competency applying. Methods and Resources Activity and Assessment Manager Sign
1. Lifestyle Choices. Interactive Talk Participate in discussion  
2. Enthusiasm, Energy and Confidence. Interactive Talk 20 Moods last week activity  
3. Positive moods. Interactive Talk What makes you feel good?  
4. Self-Talk and the Art of Personal Programming. Lecture Practice  
5. Making every call a success. How you feel is how you come across. Lecture Attend session  
6. Personal Body Language and its Link to Mood. Demonstration    
7. Keeping ‘fired up’. Self-Anchoring.      
8. Whatever response you get, you triggered it! Talk on taking responsibility for results.    
9.        

Task or Other Activity to be Completed.

a)      Satisfactory attendance on training course.

b)      Satisfactory participation in discussion on ‘10 Principles of Best Practice’.

c)      Manager verification of attaining required standard in each task.

d)     One week at being consistently at peak performance energy and positive attitude.

Module completed to satisfaction

Signature:                                                                    Date:

 

Module 10 Handout :  Managing Personal Mood
Principles of Best Practice

1. Begin with the end in mind.

2. Lots of people know what to do, but few people actually do what they know. Knowing is not enough! You must take action.

3. Success leaves clues, study the successful, read the biographies of those you admire. Get hypnotised and absorb the way that they think

4. Failure is the key to success, if you learn and progress from it.

5. Prospecting is like digging for Gold, where in fact the term came from. You have to shovel away a lot of dirt to get to the Gold. The trick is to focus on the Gold not the Dirt. In other words 100 calls with 1 quality call is a success, you have struck Gold!

6. Expect your next call to be a really good one.

7. “I was dyslexic, I had no understanding of schoolwork whatsoever. I certainly would have failed IQ tests. And it was one of the reasons I left school when I was 15 years old. And if I – if I’m not interested in something, I don’t grasp it.” – Richard Branson

8. S/he who has the highest phone bill receives most commission.

9. S/he who makes most calls receives most rejection.

10. There is no prospect tougher to crack than the one you don’t call!